IT MANAGEMENT YOUR WAY

Kalmer Fundamental #20 – "Assume Positive Intent"

Work from the assumption that people are good, fair, and honest, and that the intent behind their actions is positive. Set aside your own judgments and preconceived notions. Give people the benefit of the doubt.

HOTTopic
Practice Cybersecurity Everyday#ThinkBeforeYouClick

Core ofWhat We Do

"WE TAKE CARE OF TECHNOLOGY, SO YOU CAN TAKE CARE OF BUSINESS."

Desktop Management

With Kalmer Solutions managed services plan in place, you can have our technicians remotely troubleshoot issues you may be having at your business.

Security Management

Kalmer Solutions can make sure that your firewall contains secure software as well as proper ACL's and policies.Through our managed services plans, we can monitor...

Server Management

Windows servers will generally be version 2012, 2016, or 2019. We will make sure that the patch levels and virus protection are up-to-date. Through our managed services plan...

Backup Solutions

Our backup solutions can include tapes, redundant internal backups (such as partition replication), redundant external backups (such as an external harddrive), and remote backups.

Virtualization

Virtualization is the process of running a virtual instance of a computer system in a layer abstracted from the actual hardware. Most commonly, it refers to running multiple operating systems...

Virtual CIO

Kalmer Solutions can provide you with advice and planning to help your business make better decisions regarding technology and how to use it to grow your business.

YourTeam

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Nathan LaRue

Managing Partner/CEO

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Jared Maxwell, CCNA

COO

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Mike Watson

Professional Services Director

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    Dustin Dancer

    Professional Services Manager

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      Warren Balcom

      Central Arkansas Market President

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      Tom Adams

      Help Desk Manager

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        Gaye LaRue

        Office Manager/Controller
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          Kariana Castonon-Hill

          Business Process Specialist

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            Phil LaRue

            Managed Service Analyst
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              Jimmy Keegan

              Senior Project Engineer

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                Josh Mink

                Network Solutions Engineer
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                  Mike Morris

                  Strategic Account Manager

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                    Aron Senter

                    Client Care Manager
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                      Timothy Ollie, CENT

                      Client Care Manager
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                        Darren Jones

                        Client Care Manager
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                          Blake LaRue

                          IT Support Specialist
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                            Gary Shumate

                            Help Desk Technician

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                              Jacob Kelliher

                              Client Care Specialist

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                                Johnny Vacca

                                Client Care Manager

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                                  Aaron Blehm

                                  Client Care Specialist

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                                    Keona Harris

                                    Help Desk Technician

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                                      Chad Beckwith

                                      Help Desk Technician

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                                        Stay Tuned

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                                          Stay Tuned

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                                            Stay Tuned

                                              ClientTestimonials

                                              "Blake was very responsive to my request and resolved the issue very quickly.Thank You!Dustin Hamilton"

                                              Dustin Hamilton

                                              Windmill Rice

                                              "Keona is always so friendly and quick to help with whatever issues we are having. She is such a joy to work with and we appreciate her hard work!"

                                              Nicole Green

                                              Dermatology Office

                                              "Kalmer Solutions serves as a trusted advisor. The services they provide for us help our exams and audits go smoothly. They work closely with our IT Manager to ensure our network is secure and up and running."

                                              Financial Institution

                                              "Kalmer has taken over the IT function for our company. They have always given us immediate response and go above and beyond to solve our issues."

                                              Retail/Wholesale-Construction

                                              "My experience was great because of Jimmy Keegan!"

                                              Financial Institution

                                              "Tom Adams is awesome - he's professional, knows what he is doing, and ALWAYS takes care of us and makes sure we have what we need to be up and running. He goes the extra mile - always."

                                              Chamber of Commerce

                                              "Great work with Keona and Austin. I appreciate them being so reactive with my rush request."

                                              Financial Institution

                                              "Zane quickly handled my request and communicated that it was complete. I greatly appreciate that!"

                                              Financial Institution

                                              "Josh Mink made it great!"

                                              Financial Institution

                                              "Josh is cool"

                                              Title Company

                                              "Gary handled it very fast."

                                              Financial Institution

                                              "He (Phil) is kind and always great to work with"

                                              Financial Institution

                                              "Jimmy did a wonderful job getting this resolved. Thank you very much!"

                                              Software Company

                                              "Great work! Thank you for flipping this around so quickly."

                                              Financial Institution

                                              "My request was handled very promptly."

                                              Maintenance Company

                                              "Thanks for your quick response. Got it working!!"

                                              Construction Supplier

                                              "I got to talk to great folks at Kalmer HQ and use my phone camera to help!"

                                              Medical Supply Company

                                              "Josh always does a great job of explain and trying to figure out our issues"

                                              Insurance Agency

                                              "good timing"

                                              Financial Institution

                                              "As always Josh worked diligently for over an hour to solve our technical issues!"

                                              Real Estate Company

                                              "Zane was friendly and super helpful."

                                              Medical Supply Company

                                              "Excellent as always!"

                                              Financial Institution

                                              "Keep up the good work Jimmy. Great guy!"

                                              Financial Institution

                                              "Josh Mink does a fantastic job of taking care of our issues. He is a great representative of your company."

                                              Real Estate Company

                                              "Josh helped me with any issues I had and answered all my questions!"

                                              Real Estate/Construction

                                              "Jimmy only does good work! Great guy! When I grow up, I want to be as good as Jimmy."

                                              Financial Institution

                                              "ALL WORKING GREAT!"

                                              Distribution Company

                                              "They kept looking until our issue was resolved, and got to our issue quickly."

                                              Law Enforcement Agency

                                              "worked great"

                                              Financial Institution

                                              "Josh was very knowledgeable and professional. The issue was resolved quickly."

                                              Financial Institution

                                              "Thanks for all your help! I know it was weirdly complicated, but thanks for sticking with it and getting me fixed, Gary!"

                                              Financial Institution

                                              "Fast service. Thank you"

                                              Real Estate

                                              "great ! thank you"

                                              Financial Institution

                                              "Great work, Josh! I am thankful that Kalmer has great people like Josh who pay attention to details and are willing to go above and beyond."

                                              Financial Institution

                                              "It was pleasant because it was done in the same day as requested. However, our management was told that they had the authority to make this download. But they did not. We would not trouble Kalmer with these things if we could simply get our management permission From Kalmer on our own computers to do the simple things such as download the software for a scanner. This is really a service we did not need to pay for. We simply need the authority to download these needed items. Thanks"

                                              Healthcare

                                              "Great work Jimmy! One of Kalmer's best!I am very thankful that Jimmy is our assigned tech."

                                              Financial Institution

                                              "Josh Mink does a fantastic job of taking care of our issues. He is a great representative of your company."

                                              Professional Services Company

                                              "Zane is always willing to assist in whatever way is needed. If he is unable to provide an immediate fix, he takes the time to figure it out so he can provide a resolution to our issue(s)."

                                              Healthcare

                                              "Josh is always great to take care of us. He know our system so always works great."

                                              Insurance Agency

                                              "Josh is always friendly and helpful. I appreciate his assistance very much!"

                                              "Great work! Josh went above and beyond with my service request. He pays attention to details!"

                                              Financial Institution

                                              "Kalmer is always very helpful and figures out whatever problem may arise!"

                                              Professional Services Company

                                              "Prompt Service."

                                              Financial Institution

                                              "Josh was super responsive and helpful, as always. I appreciate his expertise and professionalism, as well as our partnership with Kalmer Solutions."

                                              Healthcare Company

                                              "I am exhausted on how well Jimmy takes care of Fourth Capital. Throw the man a curve ball and he knocks it out of the park."

                                              Financial Institution

                                              "Great work, Josh! I appreciate your hard work."

                                              Financial Institution

                                              "Kalmer responded to my request quickly and professionally"

                                              Social Services/Healthcare

                                              "prompt and friendy"

                                              Financial Institution

                                              "One of these days when I grow up, I want to be like Jimmy Keegan. Awesome guy. Get's it done right and great to work with."

                                              Financial Institution

                                              "Jimmy is #1. Thank you!"

                                              Financial Institution

                                              "Please tell Josh I appreciate his hard work."

                                              Financial Institution

                                              "The solution provided was efficient and extremely useful. Jimmy did an excellent job communicating the issue, and he really put my mind at ease about the situation. I appreciate his help and Kalmer's partnership."

                                              Government Office

                                              "EXCELLENT SERVICE FIXED THE ISSUES I WAS HAVING WITH MY LOGIN/PASSWORD AND REMOTE LOGIN/PASSWORD. APPRECAITE THE QUICK AND FAST RESOLVE OF MY ISSUES!"

                                              Retail/Wholesale-Construction

                                              "Josh was very helpful and thorough."

                                              Land Management Company

                                              "We can always count on Josh Mink to solve our problems. He had my issue fixed within a few minutes. Thanks Josh!"

                                              Insurance Agency

                                              "Great work, Jimmy! Thank you."

                                              Financial Institution

                                              "We can always count on Kalmer to urgently work to fix any computer issues we have. Mike is very prompt and professional work with us especially in a crunch!"

                                              Social Services/Healthcare

                                              "Great work, Josh! Always going above and beyond."

                                              Financial Institution

                                              "Jimmy provided top-notch customer service and solved our issue in a very timely manner. His follow-up is impeccable, and I appreciate how he communicates the steps used to solve the issue."

                                              Government Office

                                              "Awesome work!!"

                                              Transportation Industry

                                              "Quick response and resolve! Thank you."

                                              Healthcare Company

                                              "Great work, Josh!"

                                              Financial Institution

                                              "Great work, Jimmy! Always goes above and beyond!"

                                              Financial Institution

                                              "Great work, Josh! Thanks for the help."

                                              Financial Institution

                                              "It was a cold winter day when Dan desperately, yet half-heartedly, needed to reach out to Jimmy Keegan for assistance. While he knew that Jimmy would fix his problem in just seconds, he honestly did not want to do so. Doing so would result in leaving yet another positive feedback for the support case. Just once, Dan wished he had a reason to give a negative experience. When he submits positive feedback. EVERY. SINGLE. TIME. It pushed Dan closer and closer to the preverbal cliff of madness. Having such a great vendor who goes above and beyond drives one mad when other vendors fail to deliver such exceptional service."

                                              Financial Institution

                                              "When I grow up, I want to be like Jimmy Keegan. Thanks for the help! Above and beyond service as always."

                                              Financial Institution

                                              "Quick response to my need."

                                              Financial Institution

                                              "Mike Morris responded to our concern immediately."

                                              Healthcare Company

                                              "Josh was professional and friendly as well as timely and accurate."

                                              Title Company

                                              "It is always great working with Phil. I appreciate having a technology vendor with such knowledgeable and skilled staff."

                                              Financial Institution

                                              "Always helpful"

                                              Financial Institution

                                              "Josh is seriously the best to work with. He not only gets things fixed and tested to make sure but he also explains the issue or the fix that he did."

                                              Financial Institution

                                              "Fast and great customer service!"

                                              Healthcare Company

                                              "Fast, reliable fix of my computer issues."

                                              Insurance Agency

                                              "It's always good to work with Chad Beckwith. Great guy! He's on point and very helpful. I have managed multiple technology MSPs over the years, and hands down, Kalmer is the best MSP out there. They have skilled techs that are respectful, knowledgeable, and go above and beyond the call of duty."

                                              Financial Institution

                                              "Fast and friendly"

                                              Financial Institution

                                              "Jimmy Keegan is so helpful. Keep up the great work!"

                                              Financial Institution

                                              "Great job"

                                              Security System Company

                                              "Solved the problem quickly and hopefully fixed it where we don't have this problem again."

                                              Non-Profit Foundation

                                              "Depressing... I always have to leave positive feedback for Tom Adams. Well... for anyone at Kalmer for that matter. Just once I would like to leave negative feedback. JUST. ONCE. I wished Tom would stop going above and beyond on everything. Kalmer Solutions make my other vendors look bad."

                                              Financial Institution

                                              "SHE WAS VERY FRIENDLY AND RESOLVED THE ISSUE FAST AND I WAS ABLE TO RETURN TO WORK AND CHECKING EMAILS IN A TIMELY MANNER. THANK YOU SO MUCH."

                                              Healthcare Company

                                              "Logan was very helpful and patient as we downloaded drivers, uninstalled, and reinstalled both yesterday and today."

                                              Financial Institution

                                              "Great Service !"

                                              Security Company

                                              "The representative was quick to respond and diligent to resolve my issue."

                                              Healthcare

                                              "Great work, Phil! Keep up the good work. I am thankful that Kalmer only employs highly skilled talent."

                                              Financial Institution

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