The Position: PROCUREMENT & CLIENT SOLUTIONS SPECIALIST
Are you someone who enjoys helping people, building relationships, staying organized, and making sure the details are handled correctly? Kalmer Solutions is looking for a Procurement & Client Solutions Specialist to join our growing team.
As a Procurement & Client Solutions Specialist at Kalmer Solutions, you will help manage the quoting, purchasing, billing, and client communication processes that keep our clients and internal teams moving forward. Your primary focus will be preparing accurate quotes, coordinating procurement, supporting existing client relationships, and helping ensure an exceptional experience from the initial request through delivery.
As you grow in the role, you’ll develop a strong understanding of Kalmer Solutions’ products and services, allowing you to recognize client needs, identify opportunities, and collaborate with our technical and sales teams to develop thoughtful recommendations.
This role reports to the Director of Revenue and Strategic Accounts and is a great fit for someone who enjoys taking ownership, communicating clearly, solving problems, and seeing things through to completion.
What You’ll Bring:
- Three or more years of experience in infrastructure, systems administration, or Managed Service Provider environments
- Excellent communication and client service skills
- Strong organizational skills and attention to detail
- The ability to manage multiple priorities while maintaining accuracy
- A proactive mindset with a strong sense of ownership and follow-through
- Strong problem-solving skills and sound judgment
- An interest in technology and curiosity about how businesses use it
- A willingness to learn new software, products, services, and business processes
- A positive attitude and the ability to work collaboratively with others
- Experience with quoting, procurement, purchasing, order processing, business operations, customer service, inside sales, account support, or client relationship management is preferred, but not required
- Experience with technology products, software licensing, subscriptions, managed IT services, CRM platforms, quoting tools, PSA platforms, ERP systems, or other business management software is a plus
If you don’t meet every qualification but believe you’d be a great fit for our team, we encourage you to apply.
About Kalmer Solutions:
Kalmer Solutions is a growing Managed Service Provider based in Jonesboro, Arkansas. We support community banks, healthcare organizations, and small to mid-sized businesses across Arkansas, Missouri, Tennessee, and beyond. Our team focuses on delivering reliable technology, strong security practices, and excellent client service.
As we continue to grow, we’re looking for people who can help strengthen the experience our clients have throughout their relationship with Kalmer Solutions. Joining our team means becoming part of an organization that values reliability, communication, continuous learning, and long-term client relationships.
Company Culture: “The Kalmer Way Fundamentals”
Our culture at Kalmer Solutions is guided by “The Kalmer Way Fundamentals,” where purpose meets passion. These core principles shape our interactions, inspire our service approach, and cultivate a supportive environment centered on integrity, quality, and teamwork. From doing the right thing to delivering legendary service and embracing continuous improvement, these fundamentals define how we work, grow, and succeed together.
A Few of Our Fundamentals include:
Do the Right Thing, Always: A commitment to integrity in every action and decision.
Deliver Legendary Service: Exceeding expectations to create lasting client relationships.
Think Team First: Supporting each other to achieve shared success.
Be Relentless About Improvement: Constantly seek ways to innovate and excel.
Keep Things Fun: A positive work atmosphere where humor and perspective matter.
Joining Kalmer Solutions means being part of a team that values collaboration, continuous learning, and a positive, community-driven spirit. Embrace “The Kalmer Way” with us!
What you’ll do:
- Prepare accurate client quotes based on client needs and recommendations from internal team members
- Coordinate the purchasing process from approved quote through delivery
- Place and track vendor orders while communicating updates throughout the process
- Review quotes, orders, and purchasing information for accuracy and resolve discrepancies when needed
- Assist with maintaining inventory of commonly used technology products and accessories
- Build positive relationships with existing clients through responsive, professional communication
- Help clients with routine technology purchases, product questions, and purchasing needs
- Guide clients through the quoting and purchasing process while setting clear expectations
- Take ownership of client requests and follow through until completion
- Learn to recognize opportunities where technology may better support a client’s business and collaborate with the appropriate internal team members
- Prepare client invoices using established procedures
- Review billing information for accuracy before invoices are sent
- Assist clients with general billing and payment questions
- Support recurring billing activities and maintain accurate client records
- Maintain accurate information across Kalmer Solutions’ business systems
- Work closely with sales, technical, service, and administrative teams
- Help identify and improve processes that increase efficiency and improve the client experience
- Participate in team meetings, training, and ongoing professional development
Work environment:
This position will be based in our Jonesboro, Arkansas office and works closely with clients, vendor partners, and team members throughout the organization.
Typical work hours are Monday through Friday from 8:00 to 5:00. The role primarily operates in an office environment and requires regular communication by phone, email, and other business systems while coordinating quotes, purchases, billing, and client requests.
Perks of Joining Us:
- Competitive salary based on experience
- Opportunities for professional growth and career advancement
- A collaborative, supportive work environment
- The opportunity to build knowledge across technology, business operations, procurement, and client relationship management
- Exposure to a wide variety of technology products, services, software, licensing, and business solutions
- The opportunity to build lasting client relationships and play an important role in the client experience
- The chance to learn and grow alongside an experienced team in a growing organization
what success looks like:
- Preparing accurate quotes and orders while maintaining strong attention to detail
- Taking ownership of client requests and following them through to completion
- Communicating clearly and professionally with clients, vendors, and teammates
- Keeping clients and internal teams informed throughout the quoting and purchasing process
- Maintaining accurate billing, purchasing, and client information
- Developing a strong understanding of Kalmer Solutions’ products and services
- Recognizing opportunities to better serve clients and involving the appropriate team members
- Helping improve processes that make Kalmer Solutions more efficient and easier to do business with
If you’re looking for a career that combines organization, relationship building, technology, and problem-solving in a collaborative environment, we’d love to hear from you!
Job Category: Sales & Business Operations
