Support

IT Cost

We understand the challenges IT teams and office managers face when managing IT costs effectively. That’s why we offer comprehensive solutions tailored to meet your needs, providing the tools and oversight necessary to streamline your IT expenses while ensuring top-notch performance and reliability. 

Consolidate Vendors, Simplify Management

Dealing with multiple vendors for various IT services can quickly become overwhelming and costly. With us, you can consolidate all your IT needs under one roof. Say goodbye to the hassle of managing multiple contracts, invoices, and support channels. By consolidating vendors, you not only save time but also gain a single point of contact for all your IT requirements, making management and oversight a breeze.

IT Upgrades
Hiring the right IT service provider to help you with your budget scaled

Predictable Costs, No Surprises

Unforeseen IT expenses can wreak havoc on your budget and disrupt your operations. With our transparent pricing structure and predictable billing cycles, you’ll never have to worry about unexpected costs again. We work closely with you to develop customized plans that fit your budget and provide clarity on expenses upfront, ensuring that you can plan and allocate resources with confidence.

Compliance

Our focus on compliance, ensures your systems are secure and your operations run smoothly, giving you peace of mind and the freedom to focus on what matters most – your business.

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FFIEC Compliance

Federal Financial Institutions Examination Council is an organization that provides regulatory guidance and advisories for financial institutions such as banks, credit unions, and service organizations that support these entities.

HIPAA

The Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA was created to modernize the flow of healthcare information, stipulate how private patient information is maintained and protected by healthcare organizations, and address limitations on healthcare insurance coverage.

The security rule states that all relevant patient health information must be kept private, secure, and available. Our trained consultants will work with your internal staff to ensure compliance readiness.

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PCI

Any organization that accepts credit or debit cards as a form or payment must comply with the standards set by the Payment Card Industry (PCI) Standards Security Council. Not being compliant with these standards carries damaging effects, including fines, higher transaction fees, reputational harm and a loss of banking relationships. We’re a partner, not an auditor. We work with our clients to ensure they successfully comply with PCI regulations.

IT Support

You need comprehensive IT support tailored to your business backed by a team of experts you can trust.

Here are the Kalmer Support capabilities:

  • Proactive Maintenance
  • Upgrade Management
  • After Hours Support
  • 99.2% Customer Satisfaction
  • Timely On Site or Remote Resolution
  • Personalized Service

“Kalmer Solutions I can’t say enough about how well I’m Treated and with prompt service. I love the good old fashion service your company provides.”

James Laws